Refund policy
A.R.Z. Return Policy
We want you to love what you ordered. Because our pieces are designed to be worn close to the body, returned items can't always be resold at the quality our brand stands behind — so we offer exchanges and store credit instead of refunds.
Return Window: 30 days from delivery
Return Options: Exchange or Store Credit
Refunds: Not offered at this time
To be eligible:
Item must be unworn, unwashed, and free of stains, scents, or pet hair
Must be in original condition with tags attached
Store credit is issued as an A.R.Z. gift card, never expires, and can be used on any future order.
For damaged or incorrect items, contact us immediately at arzpositivevibes@gmail.com we'll make it right.
To start a return, email us with your order number and reason for return.